✉️Capgemini Public Registration Approvals: Misleading Portal Reference
What it is
Approval emails for Capgemini public registrations point to the Capgemini portal and quote a workflow ID as a request number, so managers go looking for a request that isn't there. About three registrations a year are affected.
What's happening
A proposal with a decision pending: fix the wording of the approval email, or route public registrations into the Capgemini tracker. Two research items will size each option. Nothing has started.
Development issues
None.
Planning items
| PLN-20 | Decide: fix the approval email wording, or route public registrations into the CG portal | Planning Todo | DNDibya P Nath | |
| PLN-21 | Research option 1: what changing the public-registration approval email involves | Planning Todo | DNDibya P Nath | |
| PLN-22 | Research option 2: what routing public registrations into the CG tracker involves | Planning Todo | DNDibya P Nath |